Refund policy

Refund Policy

At Revo Engineering, we strive to ensure your satisfaction with every purchase. Please read our refund policy carefully to understand the terms and conditions.

Eligibility for Refunds

• Refunds are only available for products with latent defects.
  
• Custom or commissioned items are non-refundable unless discussed and agreed upon with Revo Engineering.
  

Refund Timeframe

Refund requests must be submitted within 7 days of receiving your order.

Condition of Returned Items

To qualify for a refund:

• Items must be returned in their original packaging.
  
• A receipt or order confirmation is required.
  

Shipping Costs

• Return shipping costs are the responsibility of the customer.
  
• If a refund is approved, the return shipping costs will be reimbursed.
  

Refund Method

Refunds will be issued as store credit.

Restocking Fee

A 20% restocking fee will be deducted from the refund amount.

Damaged or Defective Items

If your product arrives damaged or defective:

• Email proof (photos or videos) of the damage or defect to info@revoengineering.co.za.
  
• Once approved, you may choose between a replacement (if stock is available) or a refund.
  

Contact Information

For any questions or to initiate a return, please contact us at info@revoengineering.co.za.